Warranty

Warranty Info

AndyMark, Inc. warrants its products to be free of defects in material and workmanship, provided any issues are reported in writing or the product is returned within 30 days after the date of receipt. This warranty does not cover damage or defects caused by or resulting from repairs, service, or alterations to the product or any of its parts, or damage or defects caused by negligence, accident, abuse, misuse, improper or abnormal usage, or maintenance of this product or its parts. If replacement parts are needed, contact AndyMark by phone (765-868-4779) or by email at customerservice@andymark.com.

Products that we distribute may have different warranty policies, please see the list below:

 CTRE
  • Talon SRX (am-2854)
  • Falcon 500 (am-6515)
  • Voltage Regulator Module (am-2857)
  • Talon Breakout Boards (am-2634) and (am-2633)
  • Talon Tach (am-3778) 
  • Pneumatic Control Module (am-2858)
  • Power Distribution Panel (am-2856)
  • Victor SPX (am-3748)
  • CANifier (am-3780)
  • Battery Beak (am-0995) and (am-3430)
  • Hero Development Board (am-3206)
  • FlexHub Flange (am-2445)
  • SRX Magnetic Encoder No Magnet (am-3445_encoder)
  • CTRE CANCoder (am-4237)
  • Gadgeteer Display Module (am-3575)
For Cross The Road Electronics warranty replacements please contact Cross The Road Electronics. Email: support@ctr-electronics.com

Pro Charging Systems
  • Battery Chargers (am-2026) and (am-2555)
For Pro Charging Systems warranty replacements please contact them via email using sales@pcsdv.com.

Kauai Labs
  • NAVx mxp Robotics Navigation Sensor (am-3060b)
  • NavX Micro Navigation Sensors am-4076 am-3554a and am-3554
For Studica/Kauai product warranty replacements or assistance with navX products, please contact Studica via email, support_ca@studica.com

NI
  • roboRIO (am-3000)
Update for 2021: For roboRIO replacements for any reason visit follow the instructions in this NI Forums post.

Open Mesh
  • Open Mesh Radio (am-3205)
For Open Mesh warranty issues please email support@open-mesh.com

Limelight
Visit limelightvision.io, click on the three lines on the top left of the screen, click on CONTACT, and then complete the form.

REV Robotics
  • NEO (am-4258)
  • NEO 550 (am-4259)
  • SPARKmini (am-4249)
  • SPARK (am-4260)
  • SPARK MAX (am-4261)
  • XT30 Power Distribution Block (am-4573)
  • JST PH 6-pin Joiner Board (am-4945)
  • JST VH 2-pin Joiner Board (am-4658)
  • Radio Power Module (am-4697)
  • Through Bore Encoder (am-4650)
  • REV Smart Robot Servo (am-3217)
  • REV 12V FTC Slim Battery (am-4649)
Email support@revrobotics.com and include your AndyMark order number.